Shipping Policy
We aim to process and ship all orders within 1 business day after your purchase is confirmed. Each order is carefully prepared and handed off to our global logistics partners for prompt and secure delivery.
📍 Estimated Delivery Times:
Shipping times may vary depending on your location. On average, most orders arrive within 3–5 business days. We work with reliable couriers to ensure fast and secure delivery. In rare cases, customs clearance or local postal delays may extend the shipping time slightly.
🌍 International Availability:
We proudly ship to most countries worldwide. If your region is not currently supported, our system will notify you at checkout or just simply check the currency/country dropdown menu at the top right corner.
⏳ Delays:
While we strive to meet all estimated timelines, occasional delays can occur due to customs inspections, holidays, or unexpected disruptions. If this happens, our support team will assist you with tracking and updates.
Return policy
We always aim for your complete satisfaction, but we understand that things don’t always go as planned. If your product doesn’t meet your expectations, you may request a return by contacting our support team within 7 days of receiving your order.
🔹 Return Eligibility:
-Items must be unused, undamaged, and in original packaging.
-Items will be reviewed individually, and approval is not guaranteed in all cases.
📦 Return Process:
If your request is approved, you’ll receive the appropriate instructions and return address. Please note that many of our suppliers are located internationally, and returns may need to be shipped overseas.
💸 Return Costs:
All return shipping fees are the responsibility of the customer.
In some situations, a small handling or processing fee may apply to cover international coordination.
🎯 Our Approach:
We evaluate each return with fairness and transparency, aiming to balance customer satisfaction with sustainable logistics. If you're unsure whether a product is right for you, feel free to reach out to us before ordering — we're happy to help!